#Kevin klammer pro#
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View contact information: phones, addresses, emails and networks. Born in Pittsburgh is a popular song by Kevin Klammer Create your own TikTok videos with the Born in Pittsburgh song and explore 0 videos made by new and. To learn more about Sports Business Solutions, visit and follow along on social: Twitter, Facebook, and Instagram.Kevin Klammer Found 10 people in Florida, Arizona and 8 other states He is a B2B sales guru and champion of building modern sales cultures that thrive and win. His 15-year career has spanned sales and sales management in the NFL, MLB, NHL, NCAA, media sales, and sales management in a top-ten media market in the US. Kevin Klammer is a sales trainer with Sports Business Solutions. Spend time doing COVID objection role play as a sales and service team to get good at handling these objections. Send them a handwritten thank you card for sharing their opinion along with some team swag. Add them to a list of fans to follow up with when you get new stadium safety information that they’d appreciate.

#Kevin klammer pro#

Pro tip – ask this type of customer if they’d like to be part of a Fan Panel that helps guide safety protocols for when games return to your building. They know big brands can be guilty of not listening to their many clients as often as they should. Sometimes customers just want to be heard. Is it fair if I follow up with you personally when we know more? If I told you all those safety measures would be present when play resumes, would you be willing to keep your tickets? We’ve been discussing those and others with health officials to make sure we get this right. Question, what would the in-stadium experience have to look like for you and your guests to feel comfortable coming back to a game?Ĭlient: Well, I’d like to see temperature checks at the gates, hand sanitizer stations everywhere, and increased food safety measures. I’ve spoken with some of my other members about this too. To make sure I’m being thorough and fully understanding of where you’re coming from, is health as it relates to in-stadium safety your only concern? Or are there other issues I should know about?Ĭlient: No, I just don’t want me or my guests to get coronavirus because we came to a game. IsolateĬlient: Yeah, it’s more so the health concerns than anything.

#Kevin klammer free#

Is that accurate?įeel free to buffer again. Stop me if I’m wrong, but when you mention uncertainty being a concern, it sounds like you’re more worried about the timing of games resuming and what the crowd experience might look like instead of personal financial concerns. It seems like not much is certain these days for sure. DigĬlient: Well, there’s just too much uncertainty out there with the virus, and I’d feel better if I had my money back. Join Facebook to connect with Kevin Klammer and others you may know. Then ask them to clarify the request a bit. View the profiles of people named Kevin Klammer. You’ve been with us for a while, and we certainly appreciate your business. Rep: I’m really sorry to hear you want a refund.

So let’s keep it simple, and break down four steps to overcome COVID as a sales objection.Ĭlient: I’d like to cancel my tickets due to COVID. I’ve never been great at jumping hurdles, but I’ve uncovered and resolved more objections in my career than I can count. However, the sports, live events, travel, and hospitality industries will face the extra hurdle of health fears. Many industries will face coronavirus-related sales objections due to economic circumstances. “I can’t believe you’re trying to get me to a sporting event when it could be dangerous for me and my guests.” “I’m no longer interested in a ticket package because of the coronavirus.” “I’d like to cancel my tickets due to COVID.”